Online accessibility
Many people find websites difficult to use due to the way they’re designed. We’re working hard to make information available to everyone. For those who use adaptive technology, we’re redesigning our webpages to make sure they’re as compatible with these systems as possible. This includes keeping text clear, improving layouts and tables and making sure links clearly describe where they go.
We’re rebuilding our website to meet the Web Accessibility Initiative (WAI) Content Accessibility Guidelines set by the World Wide Web Consortium (W3C). We’re always aiming to follow AA standards, which you can read about on W3C's website.
Here’s what we’re doing to improve accessibility
Striving for AA standards
We want to do better than just a basic level of accessibility. Visit W3Cs website for more information on the standards.
Feedback
We’re always looking to make our website more accessible, so if you see something that needs improving, let us know.
Join our accessibility panel
If you have a disability, you can join our accessibility panel where we’ll reach out to you to take part in user research.
Tell us about your support needs
Email us
Let us know how we can support you by dropping us an email. Don’t forget to tell us the best way to get in touch with you.
By emailing us, you're consenting for notes to be added to your account(s) so we're aware of any action we may need to take to give you extra support. You can withdraw your consent at any time.
customercarecontactcentre@leedsbuildingsociety.co.uk
Our Privacy Policy sets out how we collect information and how and why we use it.
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- Bank holidays: Closed